September 11, 2017
Not so long ago, Mark Zuckerberg, CEO Facebook created a buzz in the market by introducing Chatbot for the purpose of next generation marketing. Since then, Elon Musk, CEO Tesla, and Mark Zuckerberg have exchanged arguments regarding the future of artificial intelligence.
A Facebook chatbot is one form of AI, which will have an ability to interact just like an ordinary human and carry a conversation. This will help different brands around the globe to communicate and target the right type of audience.
Types of chatbot
There are two types of chatbot and each one of them is distinct in performing tasks. Utility bots are those which are involved in carrying simple commands whereas conversational bots are involved in learning more and more about the customer. These chatbots are used to target larger amount of population.
Recently, Facebook had to shut down their artificial intelligence program after two of their chatbots had started communicating in a language that was not understood by humans. Two bots named Alice and Bob had the following communication:
Bob: “I can I I everything else.”
Alice: “Balls have zero to me to me to me to me to me to me to me to me too.
The reaction of people who went through this news had mixed reviews. Some of them felt hilarious and others got a creepy feeling. This appeared like things went out of control for Facebook but that was not the real story.
What actually happened?
Yes, Facebook had to shut down their AI program after all of what happened but not because things were getting out of control but because the Facebook programmers overlooked to code the bots in such a way that they may interact with humans. Without proper coding, they had to things which seemed to fit them.
According to Facebook, introducing a chatbot in the market is an important step in enhancing the use of Artificial Intelligence. Chatbot can result in heavy negotiation and can indulge in creating steps to achieve personal digital assistance.
What Facebook had to say?
According to Facebook, they perceive that every other human is distinct in nature and has different goals, which may lead to a conflict and later on a negotiation. In addition, they believe that it can happen to the dialogue agents as well. This is what happened when a programmer forgot to code them in a way that they may not create any conflict with the human language.
Everything takes time to develop and in recent times Facebook has been doing things so that the world could adopt and follow the steps of artificial intelligence. People have been waiting for the autonomous vehicle, they really need to understand that slow and steady wins the race.